Digital access infrastructure for hospitality

The Operating System for Hospitality Access

The orchestration layer connecting your PMS, your guests and compatible access-control systems. Reservation-bound credentials delivered by email or WhatsApp to Apple Wallet and Google Wallet — no guest app required.

BID Key OS digital hotel key on iPhone
Why Hotels Switch

Simpler access. Better stays.

The access layer behind a modern hotel stay.

Less front-desk friction

Reduce physical key handoffs and credential reissuance.

No guest app

A mobile-first access experience without another hotel application.

One access layer

Connect PMS, credential delivery and compatible access-control infrastructure through BID Key OS.

Built for hotel groups

Centralize credential operations across properties while keeping each hotel's branding.

Customized quotation

Pricing is tailored to each hotel. View an estimate based on your property and current key-card spend.

View savings estimate
Tailored
to your property
The Problem

Physical Keys Are Broken

Lost Key Cards

Guests lose room cards, causing frustration and staff workload.

Deactivated Credentials

Magnetic cards fail when exposed to phones, magnets, and travel friction.

Disconnected Systems

PMS, locks, guest messaging, and identity systems rarely work together.

The Platform

One Platform. Every Credential.

Reservation-bound credentials

Delivered by email or WhatsApp. They expire automatically with the stay.

Apple & Google Wallet

Guests add their hotel credential to Wallet. No BID Key OS guest app required.

PMS orchestration layer

Architecture designed to connect multiple PMS environments.

Individual credentials for every authorized guest

One reservation, multiple guests. Each person gets their own credential — individually revocable, audited and expiring with the reservation.

Lock Vendor Connectivity

Designed to integrate with compatible access-control ecosystems. BID Key OS does not manufacture locks.

Security & Audit Logs

Credential lifecycle, permissions and audit information in the BID Key OS dashboard.

Product Flow

From reservation to room in 8 steps

1
Reservation / check-in

The hotel PMS sends reservation and room information to BID Key OS.

2
Credential creation

BID Key OS creates a secure credential for the guest, room and authorized stay.

3
Secure claim session

A unique, short-lived, single-use claim session is generated.

4
Credential delivery

Email or WhatsApp, straight to the guest's phone.

5
Add to Wallet

The guest adds the credential to Apple Wallet or Google Wallet.

6
Room access

The guest presents the phone to the compatible access-control reader.

7
Validation

The access-control infrastructure validates the credential and decides on access.

8
Lifecycle management

BID Key OS manages status, expiration, revocation and audit information.

Hand holding an iPhone showing a WhatsApp room-key message from the hotel with a Get My Room Key buttonHand holding an iPhone showing the BID Key OS secure claim page with Add to Apple Wallet and Add to Google WalletGuest unlocking a hotel room by holding up an iPhone with a BID Key OS wallet key next to the door reader
Interactive demo

BID Key OS in action.

A simulated guest journey, from arrival to a digital room key.

The guest experience
Operator Console

Complete Visibility for Hotel Operators

Product demo — sample data, not company operating statistics.

BID Key OS / operations
Demo data
248
Reservations
1,284
Guests
412
Rooms
3,901
Credentials
Active / Expired
Credential status
1 click
Issue / revoke credential
96
Additional authorized guests
Log
Access & audit events*
Synced
PMS synchronization
Online
Device connectivity
Custom
Hotel branding / Key Studio

*Access and audit events where integrations permit.

Custom Branding

Your hotel.
Your credential.

Logo, property imagery, colors, credential design and identity — all yours. BID Key OS stays the infrastructure behind it.

Your Logo
Showcase your brand
Your Colors
Match your identity
Your Image
Highlight your property
Your Style
Create a seamless experience
Guest holding an iPhone with a branded BID Key OS room key next to a hotel door lock
Integration roadmap

Built for Hospitality Ecosystems

Available integrations will be listed here once confirmed. Everything below is in development or on the roadmap.

PMS

Strategic PMS priorities. No PMS integration is presented as live until confirmed.

Oracle OPERA Cloud logo
Oracle OPERA Cloud
In development
Mews logo
Mews
In development
Cloudbeds logo
Cloudbeds
In development
OPERA 5 / on-premise logo
OPERA 5 / on-premise
Roadmap

Access control

Designed to integrate with leading hospitality access-control ecosystems. Target integrations — not certified.

VingCard logo
VingCard
Roadmap
dormakaba logo
dormakaba
Roadmap
SALTO logo
SALTO
Roadmap

Wallet

BID Key OS is building Wallet-based hotel access infrastructure for Apple and Android ecosystems. Native NFC room access depends on platform approvals and the hotel's access-control system.

Apple Wallet logo
Apple Wallet
In development
Google Wallet logo
Google Wallet
In development
Security

Security by architecture

Architecture principles, not certification claims.

Short-lived claim sessions
Single-use tokens
Encrypted communication
Reservation-bound credentials
Credential expiration
Credential revocation
Role-based hotel permissions
Audit logging
Minimal exposure of guest information
The Vision

Beyond Hotel Keys

Roadmap: the hospitality access and credential infrastructure layer for every hotel-controlled space. Today: guest-room credentials in development. Everything else is future functionality.

BID Key OS
Guest rooms
Gyms
Spas
Parking
Meeting rooms
VIP areas
Staff access
Hotel spaces

Build the Future of Hotel Access With BID Key OS

We are opening conversations with hotel groups, operators, and technology partners ready to modernize guest access.

team@wwwkeyos.com · +33 6 44 14 63 67